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Jenolan Caves House

Jenolan Karst Conservation Reserve

Closed due to current alerts 

Visitor info

All the practical information you need to know about Jenolan Caves House.

Getting there and parking

Jenolan Caves House is in Jenolan Karst Conservation Reserve. To get there from Sydney:

  • Take M4 Motorway, then Great Western Highway over the Blue Mountains to Hartley
  • Turn off at Hartley onto Jenolan Caves Road
  • It’s around 45 minutes’ drive from here to Jenolan Caves House.

From Canberra, take Tablelands Way via Goulburn and Taralga. The nearest fuel is located in Mount Victoria or Oberon.

Road access and closures

Jenolan Caves House is in Jenolan Karst Conservation Jenolan Caves House is located at the bottom of a steep valley.

  • The main road to Sydney is closed to uphill (departing) traffic 11.45am-1.15pm to give more road room for incoming coaches.
  • During this 11.45am-1.15pm period, leave Jenolan Caves via Edith Road to Oberon. This steeper, narrower road is fully sealed and open 24hrs a day.
  • Sealed roads

Vehicle access

  • 2WD vehicles

Weather restrictions

  • All weather


  • Linen and towels are provided. Bathrobes available on request.
  • Rooms do not feature TV, telephone or fridge.
  • Telstra mobile reception may be available in this area.
  • Jenolan Caves House facilities include: lounge, games room, library, bar, restaurant, café, gift shop, tour desk, guest laundry, lift.
  • Picnic tables and free gas barbecue facilities are located at the picnic areas near the Cambridge and the Carlotta carparks.


  • Flush toilets



Drinking water


  • Hot showers

Wireless internet

  • Wireless internet (free)

Electric power

Maps and downloads

Safety messages

Mobile safety

Dial Triple Zero (000) in an emergency. Download the Emergency Plus app before you visit, it helps emergency services locate you using your smartphone's GPS. Please note there is limited mobile phone reception in this park and you’ll need mobile reception to call Triple Zero (000).


Disability access level - easy

  • There is 1 wheelchair-accessible room with private facilities. Please contact Jenolan Caves House prior to arrival to arrange.
  • Jenolan Caves House, including Caves Café and Chisolm’s Restaurant, are easily accessed from the carpark. 
  • The lift is wheelchair-accessible. 
  • There’s 1 designated disabled carpark space behind Jenolan Caves House, and 2 spaces next to the guides' office. Please display your disabled driver notice on your windscreen.

Easy access is free of obstacles such as steps, rough terrain or significant slopes, and may have ramps or boardwalks.


Swimming is prohibited in Blue Lake, a platypus habitat.


Pets and domestic animals (other than certified assistance animals) are not permitted. Find out which regional parks allow dog walking and see the pets in parks policy for more information.


Smoking is prohibited inside Jenolan Caves House. There are some designated smoking areas outside.

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Park info