Contact us
You can contact us by phone and email, or connect with us on social media.
Read more about Contact us
National Parks Contact Centre
Call or email us to: buy an annual pass, apply for a concession pass, book accommodation and campgrounds, or book tours and events. After 1 December 2019 we can’t process over the counter sales or applications to walk-in customers. Please call or email us:
Call within Australia:1300 072 757 (13000 PARKS)
Call from overseas: +61 2 9995 6500
Email: parks.info@environment.nsw.gov.au
The National Parks Contact Centre is closed on Christmas Day and New Year's Day.
If you are deaf or find it hard hearing or speaking with people who use a phone, please use the National Relay Service (NRS) to contact us.
General enquiries
For general enquiries about NSW national parks or environmental issues:
Call within Australia: 1300 361 967
Call from overseas: +61 2 9995 5550
Monday to Friday, 8.30am to 5pm excluding public holidays.
Email: info@environment.nsw.gov.au
Mailing address: Locked Bag 5022, Parramatta NSW 2124
If you are deaf or find it hard hearing or speaking with people who use a phone, please use the National Relay Service (NRS) to contact us.