Contact us
You can contact us by phone and email, or connect with us on social media.
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National Parks Contact Centre
Call or email us to: buy an annual pass, apply for a concession pass, book accommodation and campgrounds, or book tours and events. After 1 December 2019 we can’t process over the counter sales or applications to walk-in customers. Please call or email us:
Call within Australia:1300 072 757 (13000 PARKS)
Call from overseas: +61 2 9995 6500
Email: parks.info@environment.nsw.gov.au
The National Parks Contact Centre is closed on Christmas Day and New Year's Day.
If you are deaf or find it hard hearing or speaking with people who use a phone, please use the National Relay Service (NRS) to contact us.
General enquiries
For general enquiries about NSW national parks or environmental issues:
Call within Australia: 1300 361 967
Call from overseas: +61 2 9995 5550
Monday to Friday, 8.30am to 5pm excluding public holidays.
Email: info@environment.nsw.gov.au
Mailing address: Locked Bag 5022, Parramatta NSW 2124
If you are deaf or find it hard hearing or speaking with people who use a phone, please use the National Relay Service (NRS) to contact us.
