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You can contact us by phone and email, or connect with us on social media.

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National Parks Contact Centre

Call or email us to: buy an annual pass, apply for a concession pass, book accommodation and campgrounds, or book tours and events. After 1 December 2019 we can’t process over the counter sales or applications to walk-in customers. Please call or email us:

Call within Australia:1300 072 757 (13000 PARKS)

Call from overseas: +61 2 9995 6500


The National Parks Contact Centre is closed on Christmas Day and New Year's Day.

General enquiries

For general enquiries about NSW national parks or environmental issues:

Call within Australia: 1300 361 967

Call from overseas: +61 2 9995 5550

Monday to Friday, 8.30am to 5pm excluding public holidays.


Mailing address: Locked Bag 5022, Parramatta NSW 2124

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